Waitlist
To join the waitlist, please complete our enquiry form. You will need to provide your contact details and your child’s care requirements.
Registering with our waitlist allows you to update your care requirements, add siblings and accept offers of enrolment.
No, our waitlist is a free, online registration which allows families to self-service and update their care requirements at any time.
As an exceeding service, we tend to operate at full capacity all year round. This means that for a vacancy to arise, an existing family must withdraw from the service or reduce their enrolment days.
Our families are required to give four weeks’ notice. Thus, we will only know four weeks in advance if there is an upcoming vacancy. When a vacancy arises, we will contact our waitlist families.
If you wish to enrol at the start of the new year in January, we tend to forward plan for this period. Around September you may receive a letter of offer to commence in the New Year.
You will be contacted for a tour if a vacancy arises and if your details are on our waitlist system.
Tours are conducted by our Enrolments Manager and Centre Managers.
Enrolment
To accept a position, you will be notified by our Enrolments Manager and be presented with a Letter of Offer. This Letter of Offer will detail the enrolment fee will need to pay to secure your position. You will also be required to complete our Enrolment Form.
Once the form and payment has been complete, you will be presented with a Confirmation Letter and offered an Orientation.
To prepare yourself for enrolment, please ensure you have the following documentation:
- Parent/Guardian details
- Child details
- Immunisation History Statement from Medicare
- Certified copy of child’s Birth Certificate
- Customer Reference Numbers (Centrelink CRN) for all guardians if claiming the government Child Care Subsidy
- Allergy Action Plan (if your child has an allergy or medical condition confirmed by your family doctor)
No, we do not require an upfront deposit or enrolment bond. However, we do charge an enrolment fee which covers the costs to onboard and administer new families.
We work very hard to accommodate all families in our centre on an equitable basis. We only offer enrolment days that are consecutive. This ensures all children have access to consistent educators and programming.
Families will not be able to take midweek places only. All families must maintain a Monday or Friday in their enrolment. Exceptions will only be made at the discretion of the Approved Provider.
Families may enrol on the following consecutive days:
- 2-day enrolments: Monday, Tuesday OR Thursday, Friday
- 3-day enrolments: Monday to Wednesday OR Wednesday to Friday
- 4-day enrolments: Monday to Thursday OR Tuesday to Friday OR Monday, Tuesday, Thursday, Friday
- 5-day enrolments: Monday to Friday
In addition, the service requires all families to be enrolled for a minimum of two days. This is especially curcial for our nursery-aged children who require established bonds with their educators. We pride ourselves on adopting a primary caregiver model that aims for healthy brain development in babies.
Yes, all enrolled children must be vaccinated according to their state’s immunisation schedule. In special circumstances where your child has received a medical exemption, they will be eligible for enrolment.
Your child will be enrolled in a room according to their age group.
Majority of children tend to move up to an older room at the end of the calendar year. Any mid-year transitions will occur in consultation with families. Considerations will be made according to each child’s unique development, readiness to transition and room availability.
Fees
Please contact the relevant 360 service for an updated fee schedule. Our locations can be found here.
Our fees are inclusive of all meals, cows milk, nappies, sunscreen and cot sheets for under 2s. Meals include morning tea, lunch, afternoon tea and a late snack.
No, all 360 services shut down over Christmas and we do not charge fees over this period.
Yes, fees are payable if you child is absent due to illness.
If you are eligible for the national Child Care Subsidy, you will still receive a subsidised fee for your absent days. The Government subsidises up to 42 absent days. For more information on Government policy regarding absences, see here.
All 360 services have a daily fee and a one-off enrolment fee when you begin with the service.
Additional fees are only charged in exceptional circumstances:
- If you are late collecting your child from the service
- If your child requires additional clothing or bedding that has not been supplied
- If your child participates in a special program that is operated by an external company such as Swim School
Preschool children aged 3 years and above are eligible for state funding in addition to the national Child Care Subsidy.
- For ACT services, the preschool fee relief is called ‘Free Three-Year-Old Preschool’. Read more here.
- In NSW, the preschool fee relief is called ‘Start Strong Funding’. Read more here.
If you attend two services, please notify your centre manager if you wish to nominate a 360 service to allocate your funding towards your fees.
All enrolled families are offered an orientation. This is an opportunity for you and your child to familiarise themselves with their peers, educators and learning environments. Children will have time to explore the service and to participate in classroom activities. Families will be able to discuss their child’s unique care needs with their room’s educators, to ensure a smooth transition. The orientation is also a time for families to finalise their enrolment paperwork and important medical information such as allergy action plans.
Programs & Curriculum
All 360 Programs and Curriculum is guided by evidence-based research. Early childhood theorists have played a significant role in shaping best practices in Australian Early Childhood Education. These influential thinkers have provided valuable insights into child development, learning theories, and pedagogical approaches that have had a profound impact on our practice. Most importantly, 360 Early Education service is a place for exceptional outcomes for children drives everything that we do. We recognise that children have a voice, and only by listening to them and their families, can we gain a full understanding of best practice.
For more information, new families are encouraged to attend our New Parent Evening which are offered to you after enrolment. These evenings provide families with in-depth information regarding our 360 Programs and Curriculum and delve into evidence-based research which inform our educational practice and care.
School readiness is not just about the first day of school; it is a process that happens over time. School readiness learning begins from the moment your child enrols with 360. Nearly 90% of a child’s brain growth happens by age five. Neuroscientific research indicates that early experiences have a great effect on the brain’s development and ability to form and maintain critical connections. Researchers confirm that the way parents and teachers interact with children and the experiences provided for a young child have a tremendous impact on the child’s emotional development, learning abilities, and ultimately, success in school and in life.
Our formal School Readiness program begins in our preschool room. We aim to grow a number of skills including, numeracy and literacy, communication, motor, social, emotional regulation, health and wellbeing, self-care and mindfulness. We also prepare for the practicalities of school such as classroom rules, routines, learning to tie shoes, lunchbox management and more. We collaborate with local schools and primary teachers and invite them in for a School Readiness Night to assist parents in this important transition.
For more information, new families are encouraged to attend our New Parent Evening which are offered to you after enrolment. These evenings provide families with in-depth information regarding our 360 Programs and Curriculum and delve into evidence-based research which inform our educational practice and care.
The rapid learning that takes place in the first five years is unparalleled by any other age group. The early years is a crucial time for laying strong foundations for lifelong learning.
According to extensive research, play is the vehicle for learning in the early years. It is through play that young children develop the essential skills for cognition, social-emotional competence, physical health and mental wellbeing.
Play may sound like a vague concept, although it is a critical aspect of early childhood education. Play is defined as a natural and universal phenomena that all children engage in to acquire knowledge about themselves and the world. Through play, children can build communication, problem-solve, experiment and test theories, connect ideas, acquire numeracy and literacy skills, and more! Young children do not require structured or rigid teaching methods to learn.
At 360, our teachers implement a play-based curriculum guided by evidence-based research. They teach with intention, and provide enough routine and transition time, to nurture learning through play.
For more information, all families are invited to attend a New Parent Evening once enrolled.
Service Policies
The Australian Children’s Education & Care Quality Authority (ACECQA) sets out the minimum child ratios for education and care services.
In NSW, the minimum ratios for long-day care services are set out below:
- Birth to 24 months: 1 educator to 4 children
- 24 to 36 months: 1 educator to 5 children
- Over 36 months: 1 educator to 10 children
In ACT, the minimum ratios for long-day care services are set out below:
- Birth to 24 months: 1 educator to 4 children
- 24 to 36 months: 1 educator to 5 children
- Over 36 months: 1 educator to 11 children
Our priority is the health and wellbeing of all children. If a child becomes ill in the service, families are contacted to collect them within 1 hour, or as soon a possible. This supports us to minimise the spread of infection and ensures that children that are unwell are able to rest and recover. We have comprehensive policies covering disease and illness as well as strict exclusion periods further supporting us to keep children safe and healthy in the service.
If you require more in-depth information, please contact the service. Our locations can be found here.
At 360, we value play and support children to become competent and capable learners. Minor injuries such as bumps, scrapes and bruises are common in early childhood. These may occur throughout play, ordinary learning activities and sport. For all injuries, we have comprehensive procedures and legislative requirements that the service must follow to apply correct first aid and to ensure child wellbeing. Guardians are always informed of minor injuries and are required to sign documentation which details the circumstances.
Serious injuries are defined by national legislation. They include head trauma, concussions, burns, broken bones and dental accidents. Depending on the severity of the injury, first aid may need to be applied as well as urgent medical attention. If emergency care is required, educators will promptly inform Guardians and accompany the child to a medical facility. All serious injuries require the service to notify the national regulator, Australian Children’s Education & Care Quality Authority (ACECQA). There are strict policies and procedures the service must adhere to which cover topics such as internal investigations, risk management, reporting requirements, confidentiality, family communication and health care.
For more information regarding service policy, please speak to your Centre Manager upon enrolment.
If your child has an allergy, asthma or any other medical condition, please advise the service. You will be booked in for a comprehensive ‘medical management plan’ meeting as part of your family’s orientation prior to your child commencing in the service.
All medical action plans and relevant documentation must be brought to the service at this orientation visit. The service has internal policies and regulatory requirements that it must adhere to. Our policies guide educators on the safe management of allergies, anaphylaxis and other medical conditions.
No child with medical management requirements can start in the service unless we have completed a thorough risk assessment and have developed a communication plan in consultation with you and your family GP.
